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• Ramp Agent - Sumburgh Airport

   

   

  We are looking for Ramp Agents to join the team at Sumburgh Airport. There are full-time and part-time positions available. Part-time positions will consist of 30 hours per week.

  The successful candidate will play a crucial role in ensuring efficient and safe ground handling operations. A Ramp Agent should prioritise safety above all else. Be vigilant, proactive, and committed to following safety procedures and protocols. Foster a safety culture by actively reporting and addressing any safety concerns.

   

  If you are interested and are committed to safety and delivering a high-quality service, please send your CV to brydonrobertson@loganair.co.uk and brianleslie@loganair.co.uk.

  The closing date for applications is Friday 2, August 2024.

   

  Key Responsibilities 

  The main activities that a Ramp Agent will carry out include the following. As would be expected, the below is not exhaustive, and reasonable responsibilities not listed below will be carried out, with training and support provided where required. 

  • Load and unload baggage, cargo, and mail in a safe and secure manner
  • Ensure accurate routing and sorting of baggage to respective aircraft
  • Guide the aircraft during arrival and departure using hand signals and communication devices
  • Direct aircraft to designated parking stands using safe marshalling techniques
  • Assist in the loading and unloading of passenger baggage, cargo, and equipment
  • Safely operate ground support equipment (GSE) such as tugs, loaders, and conveyor belts
  • Maintain the cleanliness and safety of the ramp area, including removing debris and foreign objects
  • Conduct routine checks on GSE to ensure operational readiness and report any defects or damages
  • Provide courteous and helpful assistance to passengers with special needs or inquiries
  • Maintain a professional appearance and demeanour while interacting with passengers

   

  Skills and Attributes 

  • Demonstrate professionalism, empathy, and effective communication skills when interacting with passengers and crew members. 
  • Current knowledge of the latest aviation regulations, company procedures, and industry best practices. 
  • Excellent understanding of aviation regulations, safety protocols, and emergency procedures. 
  • Strong communication and teamwork skills. 
  • Ability to remain calm under pressure and make sound decisions in a dynamic environment. 
  • Strong situational awareness to assess and understand weather conditions and any potential risks or challenges. 
  • Knowledge of ramp operations and ground handling procedures is an advantage. 
  • Experience 
  • Basic computer skills for using electronic devices and systems. 
  • Good verbal and written communication skills. 
  • Knowledge of ramp operations and ground handling procedures is an advantage 
  • Experience working in a safety-critical environment 

   

  The role is varied, involving indoor and outdoor work, in all weathers.

• B1/B2 Licensed Aircraft Engineer - Glasgow & Aberdeen Airport

   

   

  We have an opportunity for a B1 / B2 Engineer to join the engineering maintenance team at Glasgow & Aberdeen Airport.

  This is a full-time, permanent post.

   

  To apply for the position, please submit your CV to recruitment@loganair.co.uk.

  The closing date for applications is Friday, 2 August 2024.

   

  We have an opportunity for B1 or B2 Licensed Aircraft Engineers to join the engineering maintenance teams at one of our bases at Glasgow Airport. In terms of aircraft maintenance, we support:

   

  • Embraer 145
  • ATR 42/72
  • Twin Otters
  • BN2 Islanders

   

  If you have one or more of the above-noted aircraft types on your UK Part 66 license, that would be welcome. However, if you do not, that is not prohibitive as Part 147 approved type training will be provided for applicants who possess the basic license qualifications and experience.

  
  Attractive packages are on offer for the roles, with a starting salary of £67,500 - £73,200 depending on experience. The above salaries are subject to a 6% increase in September 2024. In addition, other benefits include worldwide discounted staff travel and life assurance.

• Part Sales Coordinator, Engineering Purchasing Department - Glasgow Head Office

   

   

  We are seeking an experienced Parts Sales Coordinator to join the Engineering Purchasing Team based in Glasgow.

   

  To apply for the position, please submit your CV and a cover letter supporting your application via email to recruitment@loganair.co.uk.

  The closing date for applications is Friday, 2 August 2024.

   

  The ideal candidate should possess recent experience in B2B sales, demonstrating a proactive and self-motivated approach to generating new business opportunities. They should be self-managed and exhibit excellent communication skills.

  This is a permanent role reporting to the Head of Purchasing and Logistics. Working closely with the Supply Chain and Logistics Manager, the Part Sales Coordinator will assume full responsibility for identifying surplus stock and efficiently managing the advertising and closing of all sales transactions.

   

  Key Responsibilities

  • Respond to incoming email and phone inquiries promptly
  • Accurately and rapidly calculate costs, providing customers with quotations
  • Record sales in the Oases database and generate invoice requests for the finance department
  • Coordinate the shipment of spare parts through the store goods out department, following customer instructions
  • Monitor shipment progress and proactively update customers regarding any delays
  • Negotiate agreement terms and successfully close sales transactions
  • Listen to customer requirements and present appropriate solutions to facilitate sales
  • Maintain and develop relationships with existing customers through telephone calls and emails
  • Gather market and customer information to stay informed about trends and opportunities
  • Ensure all part sales comply with mandatory regulations and exporting laws
  • Ensure timely return of cores related to exchange transactions from parts sales
  • Handle warranty requests and make informed decisions on the best course of action
  • Generate ad-hoc and periodic reports on surplus stock and parts sold
  • Work, use, and communicate by agreed guidelines, processes, and systems both internally and externally

   

  Skills and Attributes

  • Preferably experience in aviation part sales with a good understanding of airworthiness certificates accompanying spare parts
  • Knowledgeable in customs trading procedures, export licenses, and the UK Tariff (preferable)
  • Ability to understand the market, including parts availability, resources, delivery terms, and prices, for the benefit of the company
  • Familiarity with supply chain and planning, resource allocation, quality control, and cost optimisation techniques for maximising part sales
  • Strategic and innovative thinker with the ability to drive initiatives
  • Evidence of rapid progression or personal achievements in previous sales roles
  • Ability to quantify the financial impact of sales with a focus on cost reduction
  • Strong sales skills and the desire to sell
  • Excellent communication skills
  • Positive, confident, and determined approach
  • Resilience and ability to cope with rejection
  • High degree of self-motivation and ambition
  • Ability to work both independently and as part of a team
  • Capability to thrive in a competitive environment
  • Good numeracy skills
  • Proficiency in Microsoft Packages is necessary, and prior experience with OASES (or similar software) would be beneficial

• Line Maintenance Controller

   

   

  Applications for the position of Line Maintenance Controller are now welcomed. Working within the Line Maintenance Control Department is fast paced, dynamic and a high-pressure environment.

   

  If you are interested in applying for this role, please send your CV and Cover Letter to recruitment@loganair.co.uk.

   

  The main purpose of this position is to provide technical support to Loganair’s operation by coordinating and prioritising maintenance work, delegating work instructions to various stations, and progressing the engineering rectification of defects. Supporting repetitive defect investigations ensures continued airworthiness while improving safety, aircraft availability, and reliability.

   

  Responsibilities

  • Liaise with and provide technical advice to the Operations Control Centre, Engineers and Flight Crews.
  • Support and manage information regarding AOG recovery plans.
  • Liaise with the CAMO postholder, ensuring that they have up-to-date, clear information and the necessary understanding of the cause of production delays or AOG situations.
  • Manage and oversee the Line Maintenance plan to ensure Operations have clear visibility of planned maintenance inputs and line service checks.
  • Provide technical support to line engineers who are troubleshooting defects and repetitive defects.
  • Ensure that engineers are aware of referencing correct manuals and company procedures during maintenance activity.
  • Optimise fleet availability by effective management of scheduled and unscheduled line maintenance activity.
  • Optimise fleet reliability by effective management of MEL Deferred Defects and proactive tracking and management of fleet Repetitive Defects.
  • Liaise with aircraft OEMs.
  • Utilise experience to provide guidance and support to other members of the department as required.

   

  Requirements

  • Hold an EASA/UK CAA Part 66 Cat B1/B2 License and experience in a similar role within an airline.
  • Previous supervisory experience would be advantageous.
  • Acceptable level of computer skills.
  • A thorough, detailed and analytical approach to work.
  • Excellent communication skills and the ability to work well in a team environment and on your initiative.
  • Flexibility with an ability to adapt and respond to changing work demands whilst working under pressure and the ability to manage multiple issues.
  • Ability to make decisions outside the scope of available technical documentation and, when appropriate, to challenge OEM recommendations and internal processes and procedures.
  • Knowledge of OASES or similar Aviation Maintenance Software would be advantageous.

   

  Attractive packages are offered for the roles, with a starting salary of £60,000 - £75,000 depending on experience. The above salaries are subject to a 6% increase in September 2024. In addition, other benefits include worldwide discounted staff travel and life assurance.

• Head of Purchasing and Logistics – Glasgow Head Office

   

   

  Applications for the position of Head of Purchasing & Logistics are now welcome.  

  If you are interested in applying for this role, please send your CV and Cover Letter to recruitment@loganair.co.uk

  Closing date for applications is 19th July 2024.

  The Head of Purchasing and Logistics is responsible for leading and managing the procurement and logistics functions within the organisation. This role ensures that the acquisition of parts, materials, and services meets the highest standards of quality and efficiency, while also overseeing the strategic planning and execution of logistics operations. The successful candidate will play a pivotal role in supporting the company’s operational needs and strategic goals, particularly within the highly regulated aviation sector.

   

  Key Responsibilities

   

  1. Strategic Planning and Leadership:

  • Develop and implement procurement and logistics strategies that align with the company’s overall business objectives and growth plans.
  • Provide leadership and guidance to the purchasing and logistics teams, fostering a culture of continuous improvement and operational excellence.
  • Establish and monitor key performance indicators (KPIs) to measure and enhance departmental performance.

  2. Procurement Management:

  • Oversee the sourcing and procurement of parts, materials, and services required for aircraft maintenance, repair, and operations (MRO), ensuring cost-effectiveness and quality.
  • Develop and maintain relationships with key suppliers and vendors, negotiating contracts and agreements to secure favourable terms.
  • Ensure compliance with industry regulations and company policies in all purchasing activities.

  3. Logistics and Supply Chain Management:

  • Manage the end-to-end logistics operations, including warehousing, inventory management, and the distribution of aviation parts and supplies.
  • Coordinate with internal stakeholders and external partners to optimize supply chain efficiency and minimize disruptions.
  • Implement robust logistics processes to support timely and accurate delivery of parts and materials, critical to aircraft operations and maintenance schedules.

  4. Budgeting and Financial Oversight:

  • Prepare and manage the annual budget for the purchasing and logistics departments, ensuring financial goals are met.
  • Monitor and analyse spending patterns, identifying opportunities for cost reduction and value optimization.
  • Conduct regular financial reviews and reports to senior management on procurement and logistics performance.

  5. Regulatory Compliance and Risk Management:

  • Ensure all procurement and logistics activities comply with aviation industry regulations, safety standards, and company policies.
  • Identify and mitigate risks associated with supply chain disruptions, quality issues, and regulatory non-compliance.
  • Stay informed about changes in industry regulations and standards, adapting procurement and logistics strategies accordingly.

  6. Technology and Innovation:

  • Leverage technology to streamline procurement and logistics processes, enhance data visibility, and improve operational efficiency.
  • Evaluate and implement new tools and systems that support advanced supply chain management and operational capabilities.
  • Promote innovation and adoption of best practices within the purchasing and logistics functions.

  7. Team Development and Collaboration:

  • Lead, mentor, and develop a high-performing team of purchasing and logistics professionals.
  • Foster a collaborative environment with other departments, such as maintenance, engineering, and operations, to ensure alignment and support for company goals.
  • Encourage professional growth and continuous learning within the team

  Qualifications

  1. Education and Experience:

  • Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field or equivalent experience.
  • Highly experienced in purchasing and logistics, with at experience in a leadership role within the aviation or aerospace industry.

  2. Technical and Professional Skills:

  • Strong understanding of aviation regulations, standards, and supply chain requirements.
  • Proven track record in strategic sourcing, supplier negotiation, and contract management.
  • Experience in managing logistics operations, including inventory management, warehousing, and distribution.
  • Proficient in using ERP systems and other supply chain management tools.
  • Financial acumen with experience in budgeting and cost management.

  3. Leadership and Interpersonal Skills:

  • Exceptional leadership abilities with a focus on team development and performance management.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
  • Strategic thinker with strong problem-solving and decision-making capabilities.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

  4. Certifications and Affiliations:

  1. Professional certifications such as CPSM (Certified Professional in Supply Management), CSCP (Certified Supply Chain Professional), or equivalent are advantageous.
  2. Membership in relevant industry associations or professional bodies is a plus.

  Additional Information

  • Travel: Occasional travel may be required to meet with suppliers, attend industry events, or visit company facilities.
  • Work Environment: This role typically operates in a professional office environment but may require visits to warehouses, suppliers, or operational sites.

• Customer Service Agent – Sumburgh (Full-time 40 Hours)

   

   

  Applications are invited from candidates who naturally care about helping passengers and supporting the delivery of a safe and on-time airline. The opportunity is for a Customer Service Agent at Sumburgh Airport. 

   

  If you are interested and are committed to safety and delivering a high-quality service, please send your CV to megangovier@loganair.co.uk 

  Closing date is Friday, 2 August 2024.

   

  The operation is delivered seven days a week, and staff work to a roster, including morning, afternoon, and weekend shifts. 

   

  Customer Service Agents have a wide range of duties including: 

   

  • Checking passengers in for flights 
  • Ensuring security protocols are adhered to 
  • Answering passenger queries when flights have been cancelled/delayed 
  • Arranging alternative transport/accommodation as required 
  • Providing telephone ticketing sales support 
  • Accepting and processing cargo. 
  • Supporting the oil and gas operation. 

   

  Requirements

   

  • Be customer focused and helpful. 
  • Enjoy working with the public and meeting new people. 
  • Have excellent communication skills. 
  • Be able to respond quickly and efficiently to changing situations 
  • Be able to deal with difficult situations with tact and diplomacy. 

   

  The role is varied involving indoor and outside working, in all weathers.